Privacy Policy

PRIVACY POLICY

At Maison Eclectique, maintaining your trust is of utmost importance to us. Privacy is fundamental to the services we offer our customers, and we are committed to protecting it with strict policies. This Privacy Statement discloses the information practices for Maison Eclectique and our affiliates’ websites, including the type of information we gather and track, and how that information is used and shared.

This Privacy Statement applies to all Maison Eclectique websites, affiliates, microsites, digital marketing initiatives, services, and social media sites that collect data, as well as their offline product support services. It also applies to any affiliates’ websites that link to this Statement. From time to time, we may supplement this Statement with additional information without prior notice relating to a particular interaction we have with you.

If you have any questions or concerns regarding our privacy policy or practices, please contact Maison Eclectique at the address listed below. Usage of this site confirms your acceptance of this privacy policy.

COOKIES & SIMILAR TECHNOLOGIES

Maison Eclectique's websites use "cookies," small text files that can be read by a web server in the domain that put the cookie(s) on your hard drive. We may use cookies to store your preferences and settings, help with sign-in, provide targeted ads, and analyze site operations. We also use web beacons to help deliver cookies and compile analytics. These may include third-party web beacons, which are prohibited from collecting your personal information. You have a variety of tools to control cookies and similar technologies, including browser controls to block and delete cookies, or you can opt-out.

SSL & DATA STORAGE

The Maison Eclectique website (www.maison-eclectique.com) uses industry-standard SSL (Secure Socket Layer) to enhance the security of transactions. This ensures that all data is encrypted during transmission between your computer/smartphone and electronic devices, our website, the bank, and the credit card payment gateway.

To further enhance security, we do not store, record, share, rent, or lease to any third party any customer-related credit/debit card details or any other personally identifiable information.

INFORMATION WE COLLECT

Maison Eclectique collects various types of information to operate effectively and provide you with the best products, services, and experiences. We collect information when you register, sign in, and use our site(s) and services. We may also receive information from other companies. We collect this information in a variety of ways, including through web forms, technologies like cookies, web logging, and software on your computer or other devices.

HOW WE USE YOUR PERSONAL INFORMATION

Maison Eclectique uses the information collected to operate, improve, and personalize the products and services we offer. We may also use the information to communicate with you, for example, by informing you about relevant company news, promotions, events, customer service, marketing, corresponding with you for customer satisfaction surveys, market research, or to support products or services you have obtained from us.

We do not disclose your personal information to third parties besides Maison Eclectique affiliates, partners, and vendors without your consent. We may disclose information, including with Maison Eclectique affiliates and vendors, when required by law, to respond to legal processes, to combat fraud, to protect our interests, or to protect lives.

COMMUNICATION PREFERENCES

You can stop the delivery of future promotional emails from Maison Eclectique sites and services by following the specific instructions in the email you receive. Depending on the respective service, you may also have the option to proactively make choices about the receipt of promotional emails, telephone calls, and postal mail for particular Maison Eclectique sites or services.

PERSONAL INFORMATION

We collect your personal information for various purposes. We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you. In addition, we may also collect information relating to your use of our websites through the use of various technologies, including cookies.

If a request is made to Maison Eclectique, for example, for information on a product or service, a call-back, or specific marketing materials, we will use the information you provided to fulfill your request. To help us do this, we may share information with others, such as Maison Eclectique's business partners, financial institutions, shipping companies, or postal or government authorities, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

PERSONALIZING YOUR EXPERIENCE ON OUR WEBSITES

We may use information we collect about you to provide you with a personalized experience on our websites, such as providing you with content in which you may be interested and making navigation on our sites easier.

PROVIDING SUPPORT

We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix. We may also provide “Live Chat” sessions on our websites to assist you while you’re navigating through our sites; we will use personal information you provide via these sessions in accordance with this Privacy Statement.

While providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organization’s employees, customers, partners, or suppliers. This Privacy Statement does not apply to our access to or handling of this information; the conditions regarding the handling and processing of that data are covered by the applicable Terms of Use or other agreements between you and Maison Eclectique.

MARKETING

The information you provide to Maison Eclectique, as well as the information we have collected about you indirectly, may be used by Maison Eclectique for marketing purposes. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each email you may receive.

RECRUITMENT

Regarding a job application or inquiry, whether advertised on a Maison Eclectique website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout Maison Eclectique to address your inquiry or consider you for employment purposes. Unless you tell us not to do so, we may keep the information for future consideration.

SOCIAL MEDIA

Maison Eclectique provides social media services on its websites to enable online sharing and collaboration among members who have registered to use them. These include platforms like Twitter, Facebook, Instagram, forums, wikis, blogs, and other social media platforms. When downloading and using these applications or registering to use these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with this Privacy Statement, except for the information that is automatically made available to other participants as part of your profile. These applications and tools may also include supplemental privacy statements with specific information about collection and handling practices. We advise you to read those supplemental statements to understand what the tools and applications may do.

Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms or applications, is not subject to this Privacy Statement. Rather, such content is subject to the Terms of Use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand your, Maison Eclectique's, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside Maison Eclectique.

EMAILS

Any information transmitted through email is the property of Maison Eclectique and is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. The statements and opinions expressed in an email may not represent those of the company. Any review, retransmission, dissemination, and other use of, or taking of any action in reliance upon, the information by persons or entities other than the intended recipient is prohibited. If you received an email from us in error, please contact the sender immediately and delete the material from any computer.

USAGE

We may also use or share your information to protect the rights or property of Maison Eclectique, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our websites.

INFORMATION FOR BUSINESS PARTNERS & SUPPLIERS

If you are a business partner, supplier, vendor, agency, or a third party, we may use information provided on our site(s) to administer and develop our business relationship with you or the business partner you represent generally. This may include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or Maison Eclectique customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys, for market research, or with select shipping companies, financial institutions, and postal authorities involved in fulfillment.

SHARING OF PERSONAL INFORMATION & INTERNATIONAL TRANSFERS

Maison Eclectique has business processes, management structures, and technical systems that cross borders. As such, we may share information about you within Maison Eclectique and transfer it to countries around the world where we do business in accordance with the uses identified above.